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DATA DAN PRIVASI

tente777 Privacy Policy: How We Handle Your Account Data

This page explains what data tente777 collects when you open an account, how we use it, and what choices you have over your own records. Every section here is about your personal data and account privacy — nothing else.

  • Account data handled with care
  • OVO, QRIS, Bank Transfer context covered
  • Your rights clearly stated
  • Contact route available in every section
POLICY POSTURE

What Data We Collect and Why

When you create an account on tente777, we collect the information you submit directly — your name, contact details, and the payment method you choose to link, whether that is OVO, QRIS or Bank Transfer. We also collect session data generated automatically when you browse the lobby or interact with account settings: device type, browser session identifiers and pages visited. This data is used strictly to operate your account, process transactions through your chosen payment rail, and respond to any support requests you raise. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors like OVO or Bank Transfer partners is limited to what those processors require to complete a transaction — we do not pass additional account details beyond that scope. Retention periods depend on the type of record: active account data is held while your account remains open; transaction logs are kept for the period required under applicable local law. Where local law in Indonesia or eligible regions requires a specific retention window, that window applies. You can review what is held on your account by following the steps set out in the Rights section below.

  • OVO

    Transaction records linked to OVO payments are held for the period required by applicable local regulation and are accessible from your account history tab.

  • QRIS

    QRIS scan-and-pay sessions generate a transaction reference stored in your account wallet log. This reference is visible to you after login.

  • Bank Transfer

    Bank Transfer records include the reference number and amount. These are stored in your transaction history and are not shared beyond payment processing needs.

POLICY SCOPE

Where This Policy Applies and What It Covers

This policy applies to tente777's own platform — the account you create here, the data you submit through our registration and deposit flows, and the session information our systems log during your visit. It does not extend to third-party services you reach through external links, or to studios such as Pragmatic Play, PG Soft or Joker whose game software runs inside our lobby but whose own data practices are governed by their own policies. Understanding where our responsibility begins and ends helps you make clear choices about what you share and with whom.

  • Account Access

    Data you enter during registration, login and account settings updates falls fully within this policy. We control how it is stored, who can see it and how long it is kept.

  • Transactions

    Deposit and withdrawal records processed through OVO, QRIS or Bank Transfer are covered here. Data passed to the payment processor is governed by that processor's own terms once it leaves our system.

  • Site Content

    Game session logs generated while you play titles in the lobby are part of your account record under this policy. Studio-side game mechanics data is outside our control.

  • Third-Party Services

    Links from tente777 to external sites, including studio pages or support tools hosted elsewhere, are not covered by this policy. Check those sites' own privacy terms before submitting data to them.

YOUR ACCOUNT RIGHTS

Actions You Can Take Over Your Own Data

You have practical control over the data tente777 holds on your account. After login, your account dashboard shows the personal details we have on record — you can review them at any time without contacting support. If something needs correcting, such as a name spelling or contact detail, the account settings page lets you submit a change directly. For records that cannot be edited through the dashboard — for example, historical transaction logs linked to OVO or Bank Transfer — you can raise a request through our support channel and we will confirm what is held and whether an amendment is possible under applicable local rules. If you want to understand how a specific piece of data is being used, or if you believe data is being held beyond its required period, you can contact us using the details in the Support section below. We aim to respond to data queries within a reasonable timeframe, and we will tell you clearly if a request falls outside what local law allows us to action.

  • Review Your Records

    Log in and open the account dashboard to see the personal details, contact information and payment methods currently linked to your account.

  • Correct Account Details

    Account settings let you update most personal details directly. Changes take effect once you save and re-authenticate where required by the system.

  • Raise a Data Question

    Use the support contact path listed on this page to ask about a specific record, request a copy of data we hold, or flag a concern about how it is being used.

  • Request Data Review

    If you believe data is held incorrectly or beyond the required period, contact us with your account reference. We will review and confirm the outcome in writing.

PRIVACY CONTACT

How to Reach Us About This Policy

If you have a question about this privacy policy, want to understand how your account data is used, or need to raise a correction request, these are the contact paths we have open. Availability depends on local law and eligible regions.

  • Live Chat

    The chat icon in your account dashboard connects you directly to our support team. Use this for urgent data questions or to flag a concern about your account record.

  • Email Support

    For written data requests — including requests to review, correct or query retained records — email us through the address listed in your account help section. We confirm receipt and follow up in writing.

  • Account Help Centre

    The Help Centre inside your account includes a Privacy section with step-by-step answers to common data questions. Check there first before raising a formal request.

HOW WE OPERATE

Data Handling, Cookies and Account Security

tente777 applies a consistent set of practices to keep your account data handled correctly. Cookies are used to maintain your login session and remember account preferences — you can adjust cookie settings through your browser at any time, though disabling session cookies will affect how the account dashboard loads. Access to stored personal data is limited to the platform functions that need it: account management, payment processing through your chosen rail, and support query handling. We do not use your data to build advertising profiles or pass it to unrelated commercial partners. If our data handling practices change in a way that affects your rights, we will update this page and note the change date at the top. The current version of this policy is always the one shown here.

  • Cookies and Sessions

    Session cookies keep you logged in while you browse. Preference cookies remember your lobby settings. Both can be cleared from your browser; clearing session cookies logs you out immediately.

  • Account Security

    Your account credentials are stored using standard hashing practices. We do not store your OVO PIN, QRIS credentials or Bank Transfer login details — those remain with your payment provider.

  • Retention and Deletion

    Active account data is held while your account is open. When an account is closed, data is retained only for the period required under applicable local law, then removed from active systems.

  • Policy Updates

    When this policy is updated, the revised version replaces the previous one on this page. Check the date shown at the top of this page to confirm you are reading the current version.

PRIVACY QUESTIONS

Frequently Asked Questions About This Policy

These are the questions we hear most often about how tente777 handles account data, what rights you have, and how to get in touch if something needs attention.

What personal data does tente777 collect when I open an account?

We collect the name, contact details and payment method information you submit during registration. We also log session data — device type and pages visited — automatically when you use the account. This covers OVO, QRIS and Bank Transfer transaction references as well.

Can I see what data is held on my account right now?

Yes. Log in and open your account dashboard. The personal details and payment methods we have on record are shown there. For historical transaction logs, check the transaction history tab. If something is missing or unclear, contact support through live chat.

How do I correct a detail that is wrong on my account?

Account settings let you update most personal details directly after login. If the detail you need to change is not editable in settings — such as a historical record — raise a request via email support and we will confirm what can be amended under local rules.

Does tente777 share my data with game studios like Pragmatic Play or PG Soft?

No. Studios such as Pragmatic Play and PG Soft supply game content to our lobby but do not receive your personal account data. Data shared with payment processors is limited strictly to what is needed to complete a transaction through your chosen payment rail.

How long does tente777 keep my data after I close my account?

After account closure, data is kept only for the period required under applicable local law in Indonesia or the eligible region where your account was active. Once that period ends, data is removed from active systems. You can ask about your specific retention period via email support.

What happens to my OVO or QRIS payment details under this policy?

Transaction references linked to OVO or QRIS are stored in your account wallet log and are visible to you after login. We do not store your OVO PIN or QRIS credentials — those stay with your payment provider. Only the transaction reference and amount are held on our side.